Problem With The Social Media Accounts? Get Support From Top Social Networks

The social media websites are used by the people for sharing information, ideas and expressions in the form of virtual communities and network. These websites use web-based technologies, desktop computers and mobile technologies and create a highly interactive platform where individuals and the organizations can share, discuss and modify the digital content or post digital content online.

Social Media is quite different from the traditional media like TV broadcasting, ON-AIR RADIO and paper media like newspapers and magazines. Some of the most popular social media networks are Facebook, Google+, Instagram, Twitter etc.

There is no doubt that each social media network has the huge database of active users worldwide but it’s been noticed that sometimes users keep facing problems with these networks. This article will tell you what are the problems with the social media accounts and how you can get the support from social networks. Let’s discuss one by one.

Facebook:  Facebook is one of the biggest social media network worldwide with almost 2 billion active users. Facebook is the free social networking website which allows registered users to chat, create a profile, upload photos, share status and create a group and page. Facebook works pretty much fine and smooth but sometimes users have been getting issues like the sign-in problem, unable to upload the profile picture, the Facebook account has been hacked or compromised, unable to change password etc. Facebook has the integrated support centre where you can report if something isn’t working, give feedback and report abusive content through the Facebook Support Centre. Later on, Facebook will review your report and someone will get back to you shortly. Don’t expect any instant response or prompt resolution as they have a huge database and prompt support for everyone isn’t possible at a time.

Google+: Google+ is a social networking project by Google Inc. and introduced with a new design in the year of 2015. People can interact with each other more closely here and share real life thoughts easily as compared to other social media.  Google+ has around 500 Million active users worldwide. The most common issues are “a comment on an existing comment isn’t available, still appearing on a blocked person’s profile as someone in their circles, sharing to Google group isn’t supported, the font doesn’t render clearly etc.”  Google+also has a Help Centre where you can find the resolution of the most common issues. On the other hand, there is a feedback button as well where you can share anything and include a screenshot as well. Google+ has a dedicated team and someone will respond as soon as possible via email.

Twitter:  Twitter is also a social networking website where people share and interact with each other with the help of short post which is called Tweets. Twitter has been proved for the fastest breaking news social media platform whether it is related to politics, sports, economy etc. and managed to secure a database of 350 Million active users worldwide. Most of the common issues are “Unable to Tweet, Missing Tweets, Can’t follow people, hashtags or replies aren’t working etc. Twitterhas a dedicated “Help Centre” where you can report the issues you are facing and someone from the support team will respond soon.

Quora:  Quora introduced by two former Facebook employees in the year of 2009. The idea of launching this website was based on the human curiosity. On Quora, you can ask any question, answers and modify answers to previously asked questions as well. Registered users can share their view and comment on a particular question asked by anyone. Most of the common issues with Quora are “not able to delete the account, not able to deactivate or reactivate the account, change or reset password etc.” If you experience a bug on the website or mobile app, there is a section available to report a bug as well. On the Quora “Contact US” button you can log a ticketregarding issues you have been facing and the support team will respond shortly.

These are some of popular social network but there are lot more and here you can find all toll free number and customer care service or tech support information at one place. Most of the issues can be dealt with the Help Centre via email or inbuilt interface but sometimes you might be in an emergency like your account has been hacked or compromised, you have to post something very urgent but you aren’t able to perform forgot password procedure and so on. In these situations, you need an expert to whom you can call and discuss the entire situation. Overall, you need an instant response with the prompt resolution but most of the social networking websites don’t entertain individuals through a dedicated contact centre.